Description
About Privacy:
Protecting our customers\\’ privacy is our responsibility. We have extensive experience with discreet packaging. No need to worry; only you will know what is inside the package
A Shipping
1.Worldwide shipping (except some countries and APO/FPO)
2. Orders are processed promptly after payment verification
3. We only ship to the address on the confirmed order. The address on your order must match your shipping address
4. Images shown are not of the actual product and are for reference only
5. The carrier\\’s transit time is provided by the carrier and excludes weekends and holidays. Transit time may vary, especially during holiday seasons
6. If you have not received your order within 30 days of payment, please contact us. We will track your order and get back to you as soon as possible. Our goal is customer satisfaction!
Returns and Refunds
1. You have 7 days to contact us and 30 days to return the item from the date it was received. If the item is in your possession for more than 7 days, it is considered used and we will not refund or exchange it. No exceptions. Shipping costs are the responsibility of both the seller and the buyer in equal halves
2. All returned items must be in the original packaging, and you must provide us with the shipping tracking number, a specific reason for the return, and your order number
3.We will refund the full amount of the winning price upon receipt of the product in its original condition and packaging with all components and accessories included
after both the buyer and seller cancel the transaction on AliExpress, or you may opt for an exchange
4. We will cover all shipping costs if the product is not as advertised
Warranty
1. 12-month limited manufacturer\\’s warranty for defective products (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty
2. Defective products must be reported and returned within the warranty period (and in the original packaging if possible). You must inform us what is defective and provide your order number. We do not repair or replace items with an expired warranty. You agree to all of the above policies when ordering on AliExpress!
About Feedback
1. We maintain a high standard of excellence and strive for 100% customer satisfaction. Feedback is very important. We ask that you contact us immediately before giving us neutral or negative feedback, so we can address your concerns
2. It is impossible to address issues if we do not know about them!
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