Yibin Yoududu Technology Co., Ltd. (hereinafter referred to as “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://khoaishop.com (the “Site”) or make a purchase from us.
Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our Site:
- Personal Identification Information: Name, email address, shipping address, phone number — only as needed to fulfill your order.
- Order Information: Products purchased, order date, payment method (we do not store full payment card details; all payments are processed through secure third‑party gateways).
- Browsing Data: Cookies, IP address, browser type, and pages visited — used to improve your shopping experience and for analytics.
- Account Information: If you register an account, we store your username, email address, and hashed password.
2. How We Use Your Information
We use your personal information for the following purposes:
- Process and ship your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Improve our website and product selection
- Prevent fraudulent transactions and ensure security
- Comply with legal obligations
We NEVER share or sell your personal information to third parties for marketing purposes.
3. Data Storage & Security
Our website is hosted on servers located outside of China (currently in Germany, via Hetzner Online GmbH). We take reasonable technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure.
We use SSL/HTTPS encryption throughout our Site to protect data transmission. Access to customer data is restricted to authorized personnel only.
4. Cookies
Our Site uses cookies to enhance your browsing experience. Cookies are small text files placed on your device. You can disable cookies in your browser settings, but this may affect certain functionality (e.g., shopping cart).
We use the following types of cookies:
- Necessary Cookies: Required for site functionality (e.g., session management, shopping cart).
- Analytics Cookies: We use Google Analytics to understand how visitors interact with our Site. Google Analytics does not collect personal data that identifies you directly.
- Functional Cookies: To remember your preferences and login status.
5. Third-Party Services
We use the following third-party services that may process your personal data:
- Payment Gateways: We use secure third‑party payment processors (e.g., Stripe, PayPal). They collect payment information directly and are subject to their own privacy policies.
- Shipping Carriers: We share your name and shipping address with carriers (e.g., DHL, FedEx) to deliver your order.
- Email Service: We may use an email service to send order confirmations and updates. Your email address is used solely for transactional purposes.
- Google Analytics: For anonymous site usage reporting. You can opt-out using the Google Analytics Opt-out Browser Add-on.
6. Embedded Content from Other Websites
Pages on this Site may include embedded content (e.g., YouTube videos). Embedded content from other websites behaves as if you visited that website. Those websites may collect data about you, use cookies, and monitor your interaction. We have no control over their practices.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including for legal, accounting, or reporting requirements. For example, we keep order records for tax and warranty purposes for a period of 7 years.
If you have an account, you can see, edit, or delete your personal information at any time (except changing your username).
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations (e.g., we cannot delete data required for tax records).
- Objection/Restriction: Object to certain processing (e.g., direct marketing).
- Data Portability: Request transfer of your data to another service.
To exercise any of these rights, please contact us at 1251660924@qq.com. We will respond within 30 days.
9. Age Restriction
Our Site is intended for adults aged 18 years or older. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.
10. International Data Transfers
As our servers are located in Germany, your personal data may be transferred to and processed in a country outside of your own. We ensure that appropriate safeguards are in place (e.g., standard contractual clauses) to protect your data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest version. Continued use of the Site after changes constitutes acceptance of the new Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Yibin Yoududu Technology Co., Ltd.
No. 6, 1st Floor, Building 4, Gongguan Sanhao,
1 South Silk Road, Nan’an West District,
Yibin, Sichuan, China
Email: 1251660924@qq.com
Phone: +86 18284864264