Privacy Policy
Last updated:29/05/2026
This Privacy Policy explains how Joyful | Trusted Private Care Mall in Southeast Asia (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase from khoaishop.com. We are operated by 宜宾优嘟嘟科技有限公司, located at 四川省宜宾市叙州区南岸西区南丝绸路1号公馆叁号4幢1层6号.
1. Information We Collect
We collect the following types of personal information to process your orders and improve our services:
1.1 Information You Provide Directly
- Name
- Shipping and billing address
- Email address
- Phone number
- Order details (products purchased, payment method, delivery preferences)
- Account information (if you register an account)
1.2 Automatically Collected Information
- IP address
- Device type and browser information
- Pages viewed and time spent on the website
- Referring website or advertisement
1.3 Third‑Party Analytics Tools
We use the following tools to analyze website traffic and improve user experience:
- Google Analytics
- Meta Pixel (Facebook Pixel)
These tools may collect anonymized behavioral data such as page views, clicks, and session duration.
2. How We Use Your Information
Your personal information is used for the following purposes:
- Order processing and delivery
- Customer support and communication
- Fraud prevention and security monitoring
- Improving website performance and user experience
- Marketing and remarketing (only if you consent)
- Compliance with legal obligations
3. How We Protect Your Privacy
We take privacy seriously, especially because we sell personal and intimate products. To protect your data, we implement:
- Encrypted data transmission (HTTPS)
- Secure payment gateways (we do not store credit card numbers)
- Restricted access to customer information
- Regular security audits
Your order details and personal information will never appear on the outside of packages. All shipments use 100% discreet packaging.
4. Payment Information
We support the following payment methods:
- Credit Cards (processed securely by third‑party payment providers)
- PayPal
- Bank Transfer (for wholesale customers)
We do not store your full credit card details. All payments are processed by secure, PCI‑compliant payment processors.
5. Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences
- Enable shopping cart functionality
- Analyze website traffic
- Improve marketing relevance
You may disable cookies in your browser settings, but some features of the website may not function properly.
6. Sharing Your Information
We do not sell or rent your personal information. We only share data with trusted third parties when necessary:
- Logistics partners (for shipping and delivery)
- Payment processors (for secure transactions)
- Analytics providers (Google Analytics, Meta Pixel)
- Customer service tools (if applicable)
All partners are required to protect your data and use it only for the services they provide.
7. International Shipping & Cross‑Border Data Transfer
Because we ship across Southeast Asia, your data may be processed in multiple countries. By using our website, you consent to the transfer of your information to:
- China (main operations)
- Southeast Asian countries (for logistics and delivery)
- Global servers used by Google and Meta
8. Your Rights
You may request the following at any time:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your account
- Opt‑out of marketing communications
- Request a copy of your stored data
To exercise your rights, contact us at 1251660924@qq.com.
9. Data Retention
We retain your information only as long as necessary for:
- Order fulfillment
- Legal compliance
- Fraud prevention
- Customer service
You may request deletion of your account and personal data at any time.
10. Children’s Privacy
Our website is intended for adults aged 18 and above. We do not knowingly collect information from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Email: 1251660924@qq.com
Company: 宜宾优嘟嘟科技有限公司